Essential
A focused start
Coming soon Let’s discuss your requirements Talk to us- Live chat
- One shared workspace
- Visitor context
Illustrative plan grouping. Final availability and terms are subject to approval.
The right fit for your next chapter.
Explore proposed ChatWelo plan groupings and discuss your support needs. Commercial pricing and subscriptions are coming soon.
Commercial plans are being developed. Prices, plan limits and subscriptions are not yet available.
Monthly billing · pricing coming soon
Team
Room to work together
Coming soon Let’s discuss your requirements Talk to us- Conversation assignment
- Internal notes
- Multiple websites
Illustrative plan grouping. Final availability and terms are subject to approval.
Scale
A conversation about your needs
Coming soon Let’s discuss your requirements Talk to us- Deployment planning
- Workspace organisation
- Support requirements
Illustrative plan grouping. Final availability and terms are subject to approval.
A few questions before we get started.
What is ChatWelo?
ChatWelo is a real-time customer support platform that brings website conversations into a shared team inbox.
How does ChatWelo work?
A visitor starts a conversation on your website. Your team reads and replies from the shared inbox, with visitor context close at hand. Production widget integration requires website configuration.
Can I use it on multiple websites?
Yes. Workspaces can contain multiple websites, each with its own public key and allowed origins.
Does ChatWelo support multiple agents?
Yes. Workspace memberships, roles and conversation assignment support collaboration across your team.
Can visitors message without registering?
Yes. The visitor API supports anonymous visitor sessions, so a customer account is not required.
Can I self-host ChatWelo?
ChatWelo is a Laravel application that can be deployed to your own infrastructure. You will need PHP, a database, Redis, queue workers and a configured Reverb service. Contact us to discuss deployment requirements.
Does ChatWelo support AI assistance?
AI assistance is planned and is not enabled in the current product. The previews on this website illustrate a proposed experience.
Is ChatWelo mobile-friendly?
The web interface adapts to smaller screens. Native mobile applications are not currently available.